Once we got to the room we found it to be very nice. Go to LouisanaĪlthough the room wasn't ready for 45 minutes after our check-in time the staff handled all the complaining from the guests very well. I would not come back if they gave me free room and free food. This is not the place for a romantic getaway, however the room is nice. We came prepare to spend money but who drop good money for bad service, and we still have two night left. We not asking them to give us nothing just act like you want our business. Now mine you I we have a suite with two pieces of candy not on the pillow but place nicely on the table at $199.00 a night. This is the first casino that I have been to that you have to pay for alcohol beverage while gambling. The pool does not open to 10am in the heat of the day so forget about that morning swim. We had to wait one hour for the shuttle for breakfast And upon arrival they had run out of orange juice and the food was cold. As a first time guest you would think we would get great service to keep us coming back but they give you no incentive and they give us the Impressive they care less. This year we chose the Windstar Hotel & Casino, driving from Houston, Tx. Rewards play offers and earn-and-get offers are only valid on the first day a new member receives their Club Passport card. See Players Club for details.June 29 of every year we travel to a casino to celebrate our wedding aniversary and my husband's birthday. Visit any Players Club to sign up for a Club Passport card and make the most of your WinStar gaming experience.

The more you play with your card, the better your chances of leveling up through our Tiered Card Program, where you’ll discover everything from discounts at WinStar Golf Club, to exclusive event invitations, and more! Your rewards play will automatically load to your Club Passport card, so redeeming it is easy! Simply insert your card into any participating electronic game to download your rewards play directly to your machine.Īnd that’s just the tip of the iceberg. $50 rewards play when you earn an additional 250 points.$20 rewards play when you earn an additional 50 points.An additional $15 rewards play when you earn an additional 25 points.$15 rewards play when you earn your first point.Sign up today to earn up to $100 rewards play on your first day of membership! You’ll receive the following on your first day only: If you’re not a member of Club Passport, you’re missing out on the best part of playing at WinStar-the rewards.

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